A small Penang team building chat that actually replies.

Sidewalk is a product by Lexi Global Sdn Bhd. We build agentic AI chat for Malaysian SMEs — built in Malaysia, hosted in Malaysia, designed for the way local businesses actually run on WhatsApp.

Who we are

We're a small team based in Penang, Malaysia. Our parent company has been shipping software for Malaysian businesses since 2019, and the team behind Sidewalk brings 14+ years of combined experience in building SaaS products that real SMEs use every day.

Why Sidewalk exists

Most "AI chatbot" products feel like they were built for a different country. They expect English-only customers, credit-card pricing, and HR teams. That's not the SME we serve.

Sidewalk is built for the way Malaysian businesses actually work — multilingual (EN / BM / 中文), WhatsApp-first, PDPA-compliant, and priced for owner-operated businesses.

Independent product

Sidewalk is operated separately from our other product line at lexi.cloud. Different team, different product, same commitment to local-first software.