Agentic AI for Malaysian SMEs

Your WhatsApp,
but it actually replies.
Even at 11pm.

Sidewalk puts AI agents on your business WhatsApp — answering enquiries, qualifying leads, and following up while you sleep. Built for Malaysian SMEs. Done-for-you, not DIY.

PDPA-compliant · Hosted in Malaysia · 6-month plans
SW
Lim Hardware Sdn Bhd
AI agent · online
Hi, do you carry stainless 304 hex bolts M12? Need 500pcs. 10:47 PM
Sales agent Yes — RM 0.85/pc for 500. MOQ 100. Lead time 3 days from KL warehouse. Want a quote? 10:47 PM
Yes please. Also got 316? 10:48 PM
Sales agent 316 is RM 1.40/pc, same MOQ. Sending both quotes to your email — what's the best one? 10:48 PM
syarif@kilang.com.my 10:49 PM
The journey

Start where you are.
Move at your own pace.

01.
Crawl

An FAQ chatbot. Scripted replies, lead capture, the basics. Not AI — but it works.

02. Most SMEs start here
Walk

A real AI sales agent. Qualifies leads, follows up, finds new prospects. The core product.

03.
Run

Replaces a part-time sales hire. Multilingual, integrated with your CRM, handover to humans when it matters.

Pricing

Costs less than the
person you'd otherwise hire.

Crawl
FAQ chatbot for businesses that just need replies handled.
RM 99 /mo
Billed yearly · save 15%
  • Reply Agent (FAQ & scripts)
  • Lead capture
  • 1,000 replies / month
  • WhatsApp Business integration
Start with Crawl
+ RM 300 one-time setup
Run
Full pipeline, integrations, multilingual. Replaces a junior hire.
RM 1,399 /mo
Billed yearly · save 15%
  • Everything in Walk, plus —
  • Smart handover to humans
  • CRM & Sheets integration
  • Multilingual: EN / BM / 中文
  • Lead Gen Agent (100 leads/mo)
  • 15,000 AI replies / month
Start with Run
+ RM 2,500 one-time setup

Need something bespoke? Custom plans — from RM 2,500

First ICP · Manufacturing

Your factory shouldn't be a WhatsApp call centre.

Buyers ping you all day asking the same things — product specs, MOQ, pricing, order status, lead time. Your team types the same answers, copies the same datasheets, chases the same follow-ups.

Walk handles all of it. Twenty-four hours a day, in three languages, while your sales team focuses on the deals that actually move the needle.

87%
of WhatsApp enquiries are repeat questions an AI can answer
24/7
coverage — including weekends and PHs your competitors take off
Real conversation · Walk tier

"Got 5052 aluminium sheet 4mm? Need quote for 200pcs urgent."

Walk · Sales agent Yes, 5052 H32 4mm available. For 200pcs at standard 1220×2440mm — RM 84/sheet, total RM 16,800 inc SST. Stock ready, can deliver Klang Valley in 2 days.
Got cheaper if I take 500?
Walk · Sales agent At 500pcs: RM 78/sheet (7% off), total RM 39,000. Same lead time. Want me to lock in stock and send a formal PO? I'll need your company name + delivery address.
Why Sidewalk

You're not buying a tool.
You're buying the outcome.

vs WATI / Sleekflow / etc.

A platform. You build the bot.
Sidewalk is the bot.
DIY flow builder, training, prompt tuning.
Done-for-you setup. Onboarded in days.
Per-message fees, tier confusion, template approvals.
One flat fee. Outcomes priced, not messages.

vs hiring a junior sales rep

RM 3,000–5,000/month + EPF + SOCSO + bonus.
Run tier pricing TBC. No HR.
9 to 6, weekends off, sick leave, MC, AL.
24/7. Never tired, never offline.
Trains for 2 months. Quits after 8.
Trained on your business once. Stays.

So, are you
walking yet?

Book a 20-minute demo. We'll show you Walk running on a real WhatsApp number, with conversations from your industry. No deck. No fluff.